Guarantee: PowerSkin offers one of the most technologically advanced products on the market today. We use high quality materials and guarantee our products free from defects.
Policy: We will
accept all cancellations that are placed prior to shipping. Cancellations
must be requested via telephone, fax or email. After the product has been
shipped, customers should refer to PowerSkin’s refund policy for
PowerSkin offers a 10 day refund policy. Items must be returned within
10 days from our ship date for a refund (minus a $5.00 restocking fee)
In order to expedite the refund process, we require a Return Authorization
Number (RAN). Our system will not process returns/refunds without this
Return Authorization Number. Contact us via email/phone to request your
RAN. You must include this number on the outside package. Shipping and
insurance charges are not refundable. Returned item(s) must be in the
condition you received them. We reserve the right to assess additional
fees on item(s) not returned in proper condition.
We accept exchanges for a different size or different product of equal
value provided it is done within 10 days from our ship date. Items for
exchange must be unused carrying all its original labels and tags. Customer
is responsible for shipping charges for both ways of the exchange.
We charge a flat rate of $5.50 USD. We also combine shipping charges for
up to 2 items i.e. If you buy 2 items we will charge one shipping fee.
We use United States Postal Service(USPS) First-Class to ship domestic
and Canadian orders and use USPS Global Priority for international orders.
California residents pay 8.5% sales tax.